1. Information We Collect
When you visit or interact with the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases.
Information Provided Directly by You:
- Contact Information: Name, email address, phone number, shipping address, and billing address.
- Order & Payment Information: Details required to fulfill your order (items purchased, payment confirmation details). Payments are processed through secure third-party payment providers; we do not store full credit card numbers on our servers.
- Customer Support: Any information you provide when contacting us with questions or support requests.
Information Collected Automatically:
- Device & Usage Data: Information about your web browser, IP address, time zone, cookies installed on your device, search terms, and how you interact with the Site.
2. How We Use Your Information
We use your personal information to provide our services, which include:
- Fulfilling and managing orders, processing payments, and arranging for shipping.
- Communicating with you regarding your orders, account status, or customer service inquiries.
- Screening orders for potential risk or fraud.
- Improving and optimizing our Site user experience.
- Sending promotional communications, updates, or offers (only if you have opted in, and you may opt out at any time).
3. Sharing Your Personal Information
We do not sell, rent, or trade your personal information to third parties. We only share your information with trusted third-party service providers who assist us in operating our store and serving you:
- Service Providers: Payment processors, order fulfillment centers, shipping carriers, and customer support platforms.
- Compliance with Laws: We may disclose your information to comply with applicable laws and regulations, respond to a subpoena or legal search warrant, or otherwise protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to power and improve our Site (such as remembering your cart items and understanding user browsing patterns). You can set your browser to refuse all or some cookies, but doing so may affect certain features of our Site.
5. Data Retention
When you place an order through the Site, we maintain your order information for our records to satisfy accounting, legal, and operational requirements unless and until you ask us to delete this information.
6. Your Rights
Depending on your location, you may have the right to access, correct, update, or request deletion of the personal information we hold about you. To exercise these rights, please contact us using the details below.
7. Security
We take reasonable technical and organizational precautions to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted directly on this page with an updated date.
9. Contact Us
For more information about our privacy practices, questions, or if you would like to make a request, please contact us:
- Store Name: Cozy Cradles
- Company Name: Crazy Me Gifts & Apparel
- Domain: cozycradles.com
- Email: support@cozycradles.com
- Phone: +1 270-684-5412
- Address: 235 E 20th St, Owensboro, KY 42303, United States