Refund policy

At CozyCradle, we want you to feel confident when shopping with us. If for any reason you’re not fully satisfied with your purchase, our return and refund policy is designed to be simple and transparent.

 Return Window

  • Returns are accepted within 30 days from the date of delivery.

  • Items must be new, unused, and in original condition.

  • We do not offer exchanges at this time.

 Return Shipping

  • Customers are responsible for return shipping costs unless the product is defective or damaged due to our error.

  • Returns must be sent to our company address: 2305 GLOBAL FORUM BLVD APT 614,Atlanta, Georgia 30340, US

 Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 10 business days.

  • Refunds are issued to the original payment method used at checkout.

 Important Notes

  • Products showing signs of use, wear, or damage not caused by us will not be eligible for a refund.

  • Personalized items cannot be returned unless defective.

  • Shipping fees are non-refundable.

 Need Help? If you have questions about returns or refunds, please contact our support team:

  • Phone number: +1 252 759 8123

  • Email Support: support@cozycradles.com
  • Address: 2305 GLOBAL FORUM BLVD APT 614,Atlanta, Georgia 30340, US