At CozyCradle, we understand that sometimes plans change. That’s why we offer a simple and transparent cancellation and modification process.
Cancellation Window
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Orders may be cancelled within 24 hours of purchase.
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After 24 hours, your order will already be in processing and cannot be cancelled.
Order Modifications
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Changes to your order (such as product adjustments, address updates, or personalization edits) must also be requested within 24 hours of purchase.
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After this period, modifications are not possible as the order will be in production or shipping preparation.
How to Request To cancel or modify your order, please contact our support team:
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Email: support@cozycradles.com
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Phone: +1 252 759 8123
- Address : 2305 GLOBAL FORUM BLVD APT 614,Atlanta, Georgia 30340, US
Important Notes
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Requests must be made before the 24-hour cutoff.
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Once an order is shipped, it cannot be cancelled or modified.
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Refunds for cancelled orders will be processed within 10 business days.
